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48px);font-size:14px;line-height:1.65;animation:.18s cubic-bezier(.2,.8,.2,1) _support-in_k9ob5_1;display:flex;position:fixed;bottom:24px;right:24px;overflow:hidden;box-shadow:0 24px 80px #1414142e,0 2px 8px #0000000f}._panel_k9ob5_34:focus{outline:none}@keyframes _support-in_k9ob5_1{0%{opacity:0;transform:translateY(8px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}._header_k9ob5_71{background:#fff;border-bottom:1px solid #e5e4e1;justify-content:space-between;align-items:center;gap:12px;min-height:64px;padding:11px 12px 10px 14px;display:flex}._heading_k9ob5_81{align-items:center;gap:10px;min-width:0;display:flex}._mark_k9ob5_87{color:#fff;letter-spacing:0;background:#252528;border-radius:50%;flex:0 0 32px;justify-content:center;align-items:center;width:32px;height:32px;font-size:14px;font-weight:600;display:inline-flex}._headingText_k9ob5_101{min-width:0}._headingText_k9ob5_101 h2{letter-spacing:0;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:15px;font-weight:600;line-height:1.35;overflow:hidden}._status_k9ob5_114{color:#68686b;align-items:center;gap:5px;margin:1px 0 0;font-size:11.5px;line-height:1.4;display:flex}._dot_k9ob5_123{background:#a3a3a6;border-radius:50%;flex:0 0 6px;width:6px;height:6px}._status_k9ob5_114[data-tone=online] ._dot_k9ob5_123{background:#2f8a5b}._status_k9ob5_114[data-tone=accent] ._dot_k9ob5_123{background:#d64532}._headActions_k9ob5_136{flex:none;align-items:center;gap:2px;display:flex}._iconButton_k9ob5_142{color:#252528;background:0 0;border:0;border-radius:12px;justify-content:center;align-items:center;width:36px;height:36px;padding:0;display:inline-flex}._iconButton_k9ob5_142:hover{background:#f6f5f2}._body_k9ob5_157{flex-direction:column;flex:1;min-height:0;display:flex;position:relative}._messages_k9ob5_164{overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#d9d8d4 transparent;background:#fbfbf9;flex:1;min-height:0;padding:16px 16px 8px;overflow-y:auto}._messages_k9ob5_164::-webkit-scrollbar{width:6px}._messages_k9ob5_164::-webkit-scrollbar-thumb{background:#d9d8d4;border-radius:999px}._hint_k9ob5_181{color:#68686b;margin:8px 0 0;font-size:11.5px;line-height:1.6}._system_k9ob5_187{color:#68686b;text-align:center;max-width:92%;margin:14px auto;font-size:12px;line-height:1.6}._group_k9ob5_195{flex-direction:column;align-items:flex-start;max-width:84%;margin-bottom:14px;display:flex}._groupUser_k9ob5_202{align-items:flex-end;margin-left:auto}._author_k9ob5_206{color:#68686b;margin:0 0 4px 2px;font-size:11px;font-weight:600;line-height:1.4}._bubble_k9ob5_213{color:#252528;background:#fff;border:1px solid #e5e4e1;border-radius:12px;max-width:100%;padding:8px 12px}._bubble_k9ob5_213 p{overflow-wrap:anywhere;white-space:pre-wrap;margin:0;font-size:14px;line-height:1.65}._bubbleUser_k9ob5_228{color:#fff;background:#252528;border-color:#252528}._time_k9ob5_233{color:#8a8a8d;margin-top:4px;font-size:10.5px;line-height:1.4}._attachments_k9ob5_239{flex-wrap:wrap;gap:6px;margin-top:7px;display:flex}._attachments_k9ob5_239 button{color:#252528;text-overflow:ellipsis;white-space:nowrap;background:#f6f5f2;border:1px solid #e5e4e1;border-radius:12px;max-width:100%;padding:2px 7px;font-size:11.5px;overflow:hidden}._bubbleUser_k9ob5_228 ._attachments_k9ob5_239 button{color:#fff;background:#ffffff1a;border-color:#ffffff47}._jump_k9ob5_262{z-index:2;color:#fff;background:#252528;border:1px solid #e5e4e1;border-radius:999px;padding:6px 12px;font-size:12px;position:absolute;bottom:132px;left:50%;transform:translate(-50%);box-shadow:0 4px 14px #1414142e}._composer_k9ob5_276{background:#fff;border-top:1px solid #e5e4e1;flex:none;padding:11px 14px 10px}._limit_k9ob5_282{color:#8a2d22;background:#fdf5f3;border:1px solid #e7c9c3;border-radius:12px;margin:0 0 8px;padding:8px 10px;font-size:12px;line-height:1.55}._error_k9ob5_292{color:#8a2d22;background:#fdf5f3;border:1px solid #e7c9c3;border-radius:12px;align-items:center;gap:8px;margin:0 0 8px;padding:8px 10px;font-size:12px;line-height:1.55;display:flex}._error_k9ob5_292 span{flex:1;min-width:0}._error_k9ob5_292 button{color:#8a2d22;background:#fff;border:1px solid #d8b6b0;border-radius:12px;flex:none;padding:3px 9px;font-size:12px}._shotPreview_k9ob5_318{margin:0 0 8px;display:flex}._thumb_k9ob5_322{box-sizing:border-box;background:#f6f5f2;border:1px solid #e5e4e1;border-radius:12px;width:56px;height:56px;display:block;position:relative}._thumb_k9ob5_322 img{object-fit:cover;border-radius:11px;width:100%;height:100%;display:block}._thumbRemove_k9ob5_339{color:#fff;background:#252528;border:1px solid #e5e4e1;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;padding:0;display:inline-flex;position:absolute;top:-6px;right:-6px}._thumbRemove_k9ob5_339:hover{background:#3a3a3d}._composerRow_k9ob5_357{align-items:flex-end;gap:7px;display:flex}._attach_k9ob5_239{color:#68686b;background:0 0;border:0;border-radius:12px;flex:0 0 38px;justify-content:center;align-items:center;width:38px;height:40px;padding:0;display:inline-flex}._attach_k9ob5_239:hover{background:#f6f5f2}._composerRow_k9ob5_357 textarea{color:#252528;min-width:0;min-height:40px;max-height:120px;font:inherit;resize:none;background:#fff;border:1px solid #e5e4e1;border-radius:12px;flex:1;padding:9px 12px;font-size:14px;line-height:1.55;overflow-y:auto}._composerRow_k9ob5_357 textarea:disabled{color:#68686b;background:#f6f5f2}._send_k9ob5_398{color:#fff;background:#252528;border:0;border-radius:50%;flex:0 0 38px;justify-content:center;align-items:center;width:38px;height:38px;padding:0;display:inline-flex}._send_k9ob5_398:disabled{cursor:not-allowed;background:#b9b8b5}._history_k9ob5_415{background:#fff;flex-direction:column;flex:1;min-height:0;display:flex}._historyHead_k9ob5_422{border-bottom:1px solid #e5e4e1;align-items:center;gap:8px;padding:8px 12px;display:flex}._historyHead_k9ob5_422 strong{font-size:13px;font-weight:600}._historyNew_k9ob5_433{color:#fff;background:#252528;border:0;border-radius:12px;margin-left:auto;padding:5px 11px;font-size:12px}._historyNew_k9ob5_433:disabled{cursor:not-allowed;background:#b9b8b5}._historyBody_k9ob5_446{background:#fbfbf9;flex:1;min-height:0;padding:12px;overflow-y:auto}._historyCurrent_k9ob5_453{color:#68686b;margin:0 0 10px;font-size:12px;line-height:1.55}._historyList_k9ob5_459{gap:6px;margin:0;padding:0;list-style:none;display:grid}._historyList_k9ob5_459 button{color:#252528;text-align:left;background:#fff;border:1px solid #e5e4e1;border-radius:12px;gap:2px;width:100%;padding:9px 11px;display:grid}._historyList_k9ob5_459 button:hover,._historyList_k9ob5_459 button[data-active=true]{background:#f6f5f2;border-color:#c9c8c5}._historyList_k9ob5_459 strong{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:600;overflow:hidden}._historyList_k9ob5_459 span{color:#68686b;font-size:11px}._secondary_k9ob5_493{color:#252528;text-align:center;background:#fff;border:1px solid #e5e4e1;border-radius:12px;justify-content:center;align-items:center;width:100%;margin-bottom:8px;padding:8px 12px;font-size:12px;display:flex}._secondary_k9ob5_493:hover{background:#f6f5f2}._panelMobile_k9ob5_511{transform-origin:bottom;border:0;border-radius:0;width:auto;max-width:none;height:100dvh;inset:0}._panelMobile_k9ob5_511 ._header_k9ob5_71{padding-top:calc(11px + env(safe-area-inset-top))}._panelMobile_k9ob5_511 ._iconButton_k9ob5_142{width:44px;height:44px}._panelMobile_k9ob5_511 ._messages_k9ob5_164{padding:14px 14px 8px}._panelMobile_k9ob5_511 ._composer_k9ob5_276{padding-bottom:calc(10px + env(safe-area-inset-bottom))}._panelMobile_k9ob5_511 ._composerRow_k9ob5_357 textarea{font-size:16px}._panelMobile_k9ob5_511 ._attach_k9ob5_239,._panelMobile_k9ob5_511 ._send_k9ob5_398{flex-basis:42px;width:42px;height:42px}._panelMobile_k9ob5_511 ._attach_k9ob5_239{height:44px}._panelMobile_k9ob5_511 ._jump_k9ob5_262{bottom:calc(136px + env(safe-area-inset-bottom))}._panelMobile_k9ob5_511 ._group_k9ob5_195{max-width:88%}._panelMobile_k9ob5_511 ._bubble_k9ob5_213 p{font-size:15px}@media (prefers-reduced-motion:reduce){._launcher_k9ob5_2,._panel_k9ob5_34{transition:none;animation:none}._launcher_k9ob5_2:hover{transform:none}}._bar_1v4na_1{z-index:300;min-height:var(--case-bar-height,64px);padding:10px 24px calc(10px + env(safe-area-inset-bottom));border-top:1px solid var(--line);color:#374151;background:#fffffffa;justify-content:space-between;align-items:center;gap:18px;font-size:13px;display:flex;position:fixed;bottom:0;left:0;right:0;box-shadow:0 -8px 24px #0f172a0f}._info_1v4na_19{align-items:center;gap:10px;min-width:0;display:flex}._badge_1v4na_25{color:var(--accent);letter-spacing:.04em;background:#d645321a;border-radius:999px;flex:none;padding:4px 8px;font-size:11px;font-weight:600}._title_1v4na_35{color:#1f2937;text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:600;overflow:hidden}._actions_1v4na_43{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:18px;display:flex}._actions_1v4na_43 a,._actions_1v4na_43 button{color:#4b5563;cursor:pointer;font:inherit;white-space:nowrap;background:0 0;border:0;align-items:center;gap:6px;text-decoration:none;display:inline-flex}._actions_1v4na_43 a:hover,._actions_1v4na_43 button:hover{color:var(--accent)}._download_1v4na_67{background:var(--accent);border-radius:7px;padding:8px 12px;color:#fff!important}._download_1v4na_67:disabled{cursor:wait;opacity:.7}._locked_1v4na_77{color:#6b7280!important}._error_1v4na_80{color:#b91c1c;font-size:12px}._spin_1v4na_84{animation:.9s linear infinite _caseFooterSpin_1v4na_1}@keyframes _caseFooterSpin_1v4na_1{to{transform:rotate(360deg)}}@media (width<=720px){._bar_1v4na_1{padding:10px 16px calc(10px + env(safe-area-inset-bottom));flex-direction:column;align-items:flex-start;gap:8px}._actions_1v4na_43{justify-content:flex-start;gap:12px}}